Privacy Policy

How Befarword collects, uses and protects your information when you browse vehicles, request quotations or use our export services. Last updated July 2026.

Information We Collect

When you use befarword.com we may collect the following categories of information:

Contact details you provide through our search, quotation and contact forms, such as your name, email address, phone or WhatsApp number, and country.
Inquiry details, including the vehicle, stock number, budget, destination port and any message or requirements you submit.
Account and order information if you purchase a vehicle, part or service through our website, including billing details processed through WooCommerce.
Technical data such as IP address, browser type, device information and pages visited, collected automatically as you browse the site.

How We Use Your Information

We use the information we collect to:

Respond to quotation requests and inquiries about specific vehicles, parts or heavy machinery;
Prepare inspection reports, invoices, shipping documents and export paperwork for vehicles you purchase;
Communicate with you about your order, shipment status, or any follow-up questions;
Improve our inventory search, website performance and customer service; and
Comply with export, customs and financial recordkeeping obligations in Japan and, where applicable, your destination country.

We do not sell your personal information to third parties.

Cookies

Our website uses cookies and similar technologies to keep the site functioning correctly and to understand how visitors use it. This includes cookies that:

Remember your vehicle search filters and preferences during a visit;
Allow our WooCommerce shop and quotation forms to function correctly; and
Provide anonymized analytics on which pages and listings are most viewed.

You can disable cookies through your browser settings at any time. Doing so may affect the functionality of our vehicle search and quotation tools.

Data Security

We take reasonable technical and organizational measures to protect your information against unauthorized access, alteration, disclosure or loss, including secure hosting, restricted access to customer data, and encrypted transmission of payment information where applicable.

No method of transmission over the internet is completely secure. While we work to protect your information, we cannot guarantee its absolute security.

Third-Party Services

We work with a small number of trusted third parties to operate our business, including:

Payment and order processing providers used to process purchases made through our WooCommerce store;
Shipping and freight partners who require shipment and consignee details to arrange RoRo or container transport;
Form and communication tools (such as our website forms) used to receive and route your inquiries to our export team; and
Website hosting and analytics providers who help keep the site running securely.

These providers only receive the information necessary to perform their function and are not permitted to use it for their own marketing purposes.

Customer Rights

Depending on your location, you may have the right to:

Request a copy of the personal information we hold about you;
Ask us to correct inaccurate or incomplete information;
Request deletion of your information, where we are not required to retain it for legal, tax or export-documentation purposes;
Object to or restrict certain uses of your information; and
Withdraw consent for marketing communications at any time.

To exercise any of these rights, contact us using the details below and we will respond within a reasonable timeframe.

Contact Information

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Befarword
3-1 Minato Futo, Yokohama, Kanagawa, Japan
Email: sales@befarword.com
Phone / WhatsApp: +81 3-4567-8900